Are you allocating work all the time? – telling people what to do all the time, when and how to do it, and monitoring results? Are you driving yourself insane trying to keep people busy and productive?
Are you a technician with 10 helpers instead of a leader of a ten-person team?
Or do you empower others to get results with your customers with training, giving them what they need to succeed, letting them participate in the how, and celebrating their successes?
Are you managing actions, or leading people to be their best in service to the group’s cause?
Thanks, Larry. Good timing. Was speaking with one of our managers about this yesterday. Will share your post with him.