A leader must learn to say “I disagree” without also sending the message “How could you be so stupid?”
Can you do that?
Do you?
Brian DiRisi
2 years ago
Typo – *without ??
Tim Garrett
2 years ago
Ok That has to be a typo, glad I am not the only one. Eboy!
PAUL BUSKEY
2 years ago
Shouldn’t it be “without also sending the message”.
Leslie Waters
2 years ago
Happy you can show how – we are all human. Enjoy your weekend!
Bob
2 years ago
Yesterday and today there was only 1 message from Larry? Did you change the format?
Jeff Warcholik
2 years ago
I’m not sure if it was a typo. I am usually to kind when I disagree with and correct people, often this ends up with the same mistake/poor decision made. I think i need to learn how to disagree/correct people in a kind way but also getting the point across to them so they realize that it really was unacceptable and a really poor decision or “how stupid they are for doing it that way”. I will usually point out a few good things about them and I think they get stuck on how good they are and then they don’t see the problem. I think I really need to learn how to get that exact message across. Obviously I don’t want to call people names or be unkind but the message must be understood.
Willis Ponds
2 years ago
What you describe is indeed a talent! If possible I use questions to correct people and then show genuine concern for the outcome and how it will affect the customer in the long run. People often make mistakes because they weren’t thinking at the time. Questions force them to think through it. They learn better that way.
Roland Rylander
2 years ago
Larry,
Do you have any go-to phrases to suggest? My current boss does it great with, “you could, or you might…But…”
Willis Ponds
2 years ago
Here’s a good line of questioning, “Is that how I told you (or someone) told you to do that?” (genuinely inquisitive, not accusingly). Or, “I thought I had told you to do it in this other XYZ manner?” (this tests them to see if they were listening or understood and also leaves open the possibility of myself being wrong) If I ever get to the point of exasperation where I am tempted to tell someone they are stupid for repeating mistakes then it is time to fire that employee or find another position for them. Calling them ‘stupid’ or even insinuating it in a round-about manner will never yield good results.
Max Bumgardner
2 years ago
I think you meant “without” saying “you are stupid.”
Max Bumgardner
2 years ago
I think you meant “without”
Will Bryan
2 years ago
Larry, I think you meant to say Without saying, not with saying??
Think Daily Admin
2 years ago
There was a typo in today’s Think Daily message. It should say without, and the typo has been corrected.
Typo – *without ??
Ok That has to be a typo, glad I am not the only one. Eboy!
Shouldn’t it be “without also sending the message”.
Happy you can show how – we are all human. Enjoy your weekend!
Yesterday and today there was only 1 message from Larry? Did you change the format?
I’m not sure if it was a typo. I am usually to kind when I disagree with and correct people, often this ends up with the same mistake/poor decision made. I think i need to learn how to disagree/correct people in a kind way but also getting the point across to them so they realize that it really was unacceptable and a really poor decision or “how stupid they are for doing it that way”. I will usually point out a few good things about them and I think they get stuck on how good they are and then they don’t see the problem. I think I really need to learn how to get that exact message across. Obviously I don’t want to call people names or be unkind but the message must be understood.
What you describe is indeed a talent! If possible I use questions to correct people and then show genuine concern for the outcome and how it will affect the customer in the long run. People often make mistakes because they weren’t thinking at the time. Questions force them to think through it. They learn better that way.
Larry,
Do you have any go-to phrases to suggest? My current boss does it great with, “you could, or you might…But…”
Here’s a good line of questioning, “Is that how I told you (or someone) told you to do that?” (genuinely inquisitive, not accusingly). Or, “I thought I had told you to do it in this other XYZ manner?” (this tests them to see if they were listening or understood and also leaves open the possibility of myself being wrong) If I ever get to the point of exasperation where I am tempted to tell someone they are stupid for repeating mistakes then it is time to fire that employee or find another position for them. Calling them ‘stupid’ or even insinuating it in a round-about manner will never yield good results.
I think you meant “without” saying “you are stupid.”
I think you meant “without”
Larry, I think you meant to say Without saying, not with saying??
There was a typo in today’s Think Daily message. It should say without, and the typo has been corrected.