As leaders, we like to act quickly and solve problems. People come to us with their version of a problem and we act. We want to fix it and fix it now.
But too often we don’t get all the information first.
By acting without knowing all the real facts, stories and circumstances around it, we make mistakes.
We alienate and implicate people. We make the wrong call.
Slow down. Ask more questions of more people. Get the facts and the numbers.
Then act not because you have the office to do so, but because you have the information to do so.
I’m thankful for Mike Lane, too.
I have learned this the hard way recently and made a bad call. Now I know better.
Mike Lane my hero. Hi
It’s an old adage about how you deliver the message if you don’t have all the information: be sure the words you speak are soft and sweet, you never know which ones you might have to eat…