One reason we don’t focus on what is most important (the sticking point holding our business back), is fear because we don’t know much about that area and think we will look stupid or make a mistake.
That’s no excuse. You are the leader. I’d rather look stupid because I asked dumb questions or exposed that I did not know something than look stupid because my business did not improve in 10 (or 30 years).
Man up. Start asking questions of the right people in and outside your business. You don’t know how to fix it but you can learn OR find the person who does know.
Get on it.