When an employee feels valued, confident, empowered, and connected they will be engaged.
When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion. Emotions and engagement are deeply interconnected.
Every touchpoint of the employee experience can elicit emotions – some of which drive engagement and others that kill it.
This is language from Dale Carnegie Courses. I bet they have some great courses on this subject and many others.
Hello back to you Larry from down here in North Carolina!
Hi from Southeast in North Carolina Larry.