When something doesn’t go our way, we can say to ourselves that it was personal (they don’t like us, I’m no good at this) and pervasive (people are cold and uncaring, this is going to happen all the time), and that voice will leave us bitter, wounded, and negative.
People that do better have a different voice in their head that leaves them free, happier and more willing to go out and try again. This voice explains negative outcomes positively; (they were not ready to participate with me; I just didn’t know enough or wasn’t good enough yet and I will get better; they were having personal trouble; this was an isolated incident and it doesn’t happen all the time).
How we process what happens in our own mind is important for all of us, especially so for salespeople at work.
How do you explain negative outcomes and events to yourself?
For me, no does not mean no… it simply means that I need to rephrase my query and explain things better so that a yes can develop!