The third bias Patrick Lencioni identifies is Quantification Bias.
This is casting our good ideas because you can’t reliably calculate their ROI. But the most important undertakings can’t be easily justified by quantitative analysis; they require intuition, judgment and risk.
Leaders with Quantification Bias say “if I can’t measure the results directly, then I won’t do it. They demand a metric. This leads them to avoid critical endeavors around culture and behavioral matters.
I have been working with people in large corporations lately and boy do they suffer from Quantification Bias! They are worried about getting the question “You spent all this money, what did we get?”
To recap – the three biases of CEO’s (and you?) – Sophistication Bias, Adrenaline Bias and Quantification Bias.
Leaders should pursue opportunities for impact regardless if it satisfies the biases in how they think.
Can you think of an example where you were afflicted by one of these biases?
Larry, you are correct. And Micheal Gerber puts it in a way that every measure counts. Just a simply way of greeting a customer on the phone or in person. Can and will impact the sell. He goes on to say even the color of your clothing we chose can impact the sale. And aren’t we all selling. Recruiting good talent should be looked as important or even dare I say more important than making an a sale to a client. Are those large companies tracking the presentations, or even how many opportunities they have each week.
They is something to say about tracking numbers no one uses. But confusing busy work with efficient work is the key.
Thanks for all you do
Good luck Larry & Tanner! Great messages this week.
Good Luck Larry and Tanner go get em!
Remember Don’t Quit keep on moving!