We love talent. We need great people. We want discipline, skill and responsibility. We want things to go smoothly.
But if we or any of our managers expect that everyone will fit a mold and have model conduct, with no “personal issues or quirks,” we’ll have strife, friction, turf wars, unfriendly internal competition, and high turnover. Then we’ll hire the next person for the seat and repeat the agony with a new set of imperfections.
Acceptance of people – with their strengths and weaknesses – and designing jobs that work for the people we have is part of the job requirements for any great leader or manager.
People are screwed up – love ’em!