(As the boss especially), you have magic powers to make people feel special. You know how. Pay attention to people, ask them what they think, sit down with them, buy them a pastry for no reason, give them a hug, tell them they are doing great, and thank them.
You can make someone feel great, and they will never forget it.
I agree. Rick Cleri IS awesome!! (And I agree with the message, too.) 🙂